Night Audit Specialist - Front Desk & Accounting
Join Private Advertiser, a leading hospitality organization in Jakarta Raya, as our Night Audit Specialist! This critical role combines front desk operations with financial oversight during overnight shifts, ensuring seamless guest experiences and accurate financial records. In this role, you'll be the first point of contact for guests arriving after hours, providing exceptional service while maintaining meticulous attention to detail in auditing and reconciling financial transactions.
With a strong background in hospitality or accounting, you'll work closely with our team to manage front desk operations, process check-ins and check-outs, and handle guest inquiries. Your financial expertise will be crucial in conducting night audits, reconciling cash and credit card transactions, and ensuring compliance with company policies and procedures. This role offers a unique opportunity to grow your skills in both hospitality and accounting, with the chance to develop into a well-rounded professional in a dynamic and fast-paced environment.
๐ Tanggung Jawab Pekerjaan
- Manage front desk operations during overnight shifts, including check-ins, check-outs, and guest inquiries.
- Conduct night audits to ensure accuracy in financial transactions and guest account balances.
- Reconcile cash and credit card transactions, ensuring compliance with company policies and procedures.
- Monitor and maintain inventory levels, including linens, towels, and other consumables.
- Assist with guest billing and collection, ensuring timely and accurate payments.
- Provide exceptional guest service, addressing any concerns or issues that may arise during overnight shifts.
- Collaborate with the accounting team to ensure accurate and timely financial reporting.
- Stay up-to-date with industry trends and best practices in hospitality and accounting.
๐ Kualifikasi & Syarat
- Bachelor's degree in Hospitality Management, Accounting, or a related field.
- Minimum 2 years of experience in front desk operations or accounting, with a focus on night audits.
- Proficient in using accounting software such as QuickBooks, SAP, or similar.
- Strong knowledge of financial regulations and compliance requirements.
- Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
- Attention to detail and a strong commitment to accuracy in financial transactions.
- Ability to work evenings, weekends, and holidays as required.
- Certification in hospitality or accounting is a plus.
๐ ๏ธ Keahlian
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