E-Commerce Operations Officer - Bali

Are you a detail-oriented and proactive professional with a passion for e-commerce? We are seeking an E-Commerce Operations Officer to join our dynamic team in Bali and drive the growth of our online sales channels. In this role, you will oversee day-to-day operations, manage inventory, and optimize our e-commerce platforms to ensure seamless customer experiences. This is an exciting opportunity to be part of a growing company in the heart of Bali, where you can leverage your skills to contribute to our success.

As an E-Commerce Operations Officer at Private Advertiser, you will work closely with cross-functional teams to streamline processes, improve efficiency, and enhance customer satisfaction. You will be responsible for monitoring sales performance, analyzing data to identify trends, and implementing strategies to boost revenue. With your expertise in e-commerce platforms like Shopify or WooCommerce, you will ensure our online store is always up-to-date and user-friendly.

📋 Tanggung Jawab Pekerjaan

• Manage day-to-day e-commerce operations, including order processing, inventory management, and customer service.
• Monitor sales performance and analyze data to identify trends and opportunities for growth.
• Optimize our e-commerce platforms (Shopify, WooCommerce) to improve user experience and drive conversions.
• Collaborate with marketing and sales teams to develop and implement e-commerce strategies.
• Ensure compliance with e-commerce regulations and best practices.
• Provide training and support to the sales team on e-commerce tools and platforms.
• Track and report key performance indicators (KPIs) to stakeholders.
• Continuously seek opportunities to improve processes and enhance customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce operations or a similar role.
• Proven experience with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Familiarity with inventory management systems and ERP software is a plus.
• Certification in e-commerce or digital marketing is a plus.
• Passion for e-commerce and a proactive approach to problem-solving.

🛠️ Keahlian

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